Terms and Conditions - Lawn Mowing Erith

Welcome to our Lawn Mowing services in Erith. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Service Agreement

Our lawn mowing services are provided to ensure your garden maintains a neat and healthy appearance. By engaging our services, you agree to the following:

Scope of Services: We offer regular lawn mowing, edging, trimming, and debris removal to keep your lawn in pristine condition.
Service Schedule: Services will be performed on the agreed-upon dates and times. Any changes to the schedule must be communicated in advance.
Access to Property: Clients must provide us with access to their property at the scheduled service times.

Payment Terms

Payments for our services are expected as follows:

Pricing: Our pricing is competitive and based on the size of the lawn and the frequency of service.
Payment Methods: We accept various payment methods, including cash, credit/debit cards, and online payments.
Invoices: Invoices will be issued monthly and are payable upon receipt.
Late Payments: Late payments may incur an additional fee. Consistently late payments may result in suspension of services.

Client Responsibilities

To ensure the effectiveness of our services, clients agree to:

Prepare the Area: Remove any obstacles, toys, or potential hazards from the mowing area before the scheduled service.
Communication: Inform us of any changes in scheduling, special instructions, or specific areas that require attention.
Pet Safety: Ensure that pets are kept safe and away from the mowing area during service times.

Service Limitations

While we strive to provide comprehensive lawn care, certain limitations apply:

Weather Conditions: Services may be rescheduled in the event of extreme weather conditions that make mowing unsafe or ineffective.
Property Conditions: Overgrown lawns, dense vegetation, or inaccessible areas may require additional services or result in adjusted pricing.
Equipment Protection: We are not responsible for damage to client property not directly caused by our services or equipment.

Cancellation Policy

We understand that schedules can change. Our cancellation policy is as follows:

Advance Notice: Cancellations must be made at least 24 hours in advance to avoid penalties.
Rescheduling: We will make every effort to accommodate rescheduling requests based on availability.
No-Shows: Failure to provide notice of cancellation may result in a cancellation fee.

Liability and Insurance

Our commitment to safety and quality is paramount:

Insurance Coverage: We maintain comprehensive liability insurance to cover any potential damages or accidents during service.
Damage Policy: In the unlikely event of property damage, we will address and rectify the issue promptly.
Personal Liability: Clients are responsible for securing valuable items and ensuring a safe environment for our staff.

Termination of Services

Either party may terminate the service agreement under the following conditions:

Notice Period: A written notice of 30 days is required for termination of services.
Breach of Terms: Failure to adhere to the terms and conditions may result in immediate termination of services.
Final Settlement: Any outstanding payments for services rendered up to the termination date must be settled promptly.

Privacy Policy

We respect your privacy and handle your information responsibly:

Data Collection: We collect necessary personal and property information solely for service provision.
Data Protection: All client information is stored securely and is not shared with third parties without consent.
Usage of Information: Information collected is used to enhance service quality and customer experience.

Dispute Resolution

In the event of disagreements, we commit to finding amicable solutions:

Mediation: We encourage open communication to resolve disputes through discussion and negotiation.
Legal Proceedings: If mediation fails, disputes will be subject to the jurisdiction of local courts in Erith.
Governing Law: These terms and conditions are governed by the laws applicable in Erith.

Amendments to Terms

We reserve the right to modify these terms and conditions as needed:

Notification: Clients will be notified of any significant changes to the terms and conditions.
Acceptance of Changes: Continued use of our services after changes constitutes acceptance of the new terms.
Review Period: Clients are encouraged to review the updated terms periodically to stay informed.

Acceptance of Terms

By utilizing our lawn mowing services in Erith, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or require further clarification, please contact our customer service team.

Your satisfaction and the health of your lawn are our top priorities. We look forward to providing you with exceptional service.